Description
Father Lucas Persian is a dancer who is well known all throughout Sylvania. He has studied many different styles of dance, so says it’s impossible for him to pick a favourite! Lucas is very keen to stay in shape and is always exercising, and he starts every day with a homemade smoothie for breakfast.
Mother Dawn Persian knows a lot about astronomy and the constellations, and is always keen to share her knowledge with her friends and neighbours. Her children are starting to take an interest in the subject too, so Dawn studies her star charts every evening to make sure she’s ready for any questions they may have.
Sister Lyra Persian likes tinkering with machines and is very interested in engineering. The family have just moved into a new house that has an elevator, and Lyra is fascinated by how it works. Being a twin, Lyra is very close to her sister and the two of them talk all the time, which is especially nice as she is normally quite quiet and shy.
Sister Skye Persian enjoys studying the natural sciences, in particular meteorology. Each day she examines the sky and makes a note of the weather in her diary. Skye also checks the wind direction using the weather vane on the top of her house.
Refund Policy
Refund Policy
Change of Mind Exchanges and Returns
Kidstuff is happy to accept returns for change of mind within 14 days of your purchase. You may either exchange your item for another of the same value, or Store Credit will be issued for the purchase value. Your item must be unused and in the condition that you received it. Tags must still be attached and / or must be returned in it’s original, undamaged packaging and proof of purchase will be required.
To complete your return, we require a receipt or proof of purchase unless otherwise agreed. Clearance items are unable to be returned unless they are faulty.
All online purchase returns must be accompanied by your original order number, found on your order confirmation. You will be required to pay for return shipping.
Change of mind returns will result in a store credit issued to the value of your purchase. Alternatively you may exchange the returned item for another at the same value or put towards a larger purchase. If you exchange for an item of lesser value, the remainder will be issued as a credit note. Credit notes will be emailed to you and are valid for 90 days.
Please note that credits for change of mind returns do not include the cost of shipping. The cost of shipping is the sole responsibility of the purchaser, and the replacement item will be sent out only once the original item and payment for new shipping has been received. If you are returning goods to Kidstuff please ensure you use a tracked courier as we cannot accept any responsibility for items that don’t arrive.
Faulty Items
If you have purchased an item and it is faulty, Kidstuff reserves the right to repair the item if possible, or replace when necessary. If you have purchased faulty goods via our website please email us at info@kidstuff.net.nz and include a description of the fault and photos. We may need to contact our suppliers and ask for their recommendation. In the event that it is deemed the item is faulty, Kidstuff may provide a courier bag to you in order to return it to us (or to just discard of the item). We will then either repair or replace and get it back to you as quickly as possible.
If we are unable to repair or replace the item with a mutually agreeable solution, a refund will be given. Online orders will be refunded via PayPal if used or via bank transfer or securely via phone using your preferred credit card. These details will not be stored.