Description
A carrier which offers front, hip and back carrying, the new design Pouch pack features a special gusset to allow baby to face forward with good hip support.
Natures Sway Pouch Pack carrier allows you to carry your baby on your front, hip or back. The new design Pouch Pack features a special gusset to allow baby to face forward with good hip support.
Weight limit is 15kg which is approximately age 2 years.
The gusset zips away so the carrier can be used with new-borns facing into the parent in the froggy squat position –no insert required.
Facing forward option is for babies who have good neck control, weigh at least 5.5kg and are 3 months+ or older.
The Pouch Pack includes a domed, removable front protector to catch baby dribble and a separate hood which domes on for sleeping babies and to protect from sun and rain for inward-facing babies and back carry positions.
The NZ designed and made Pouch Pack comes in a grey woven fabric made from 55% Hemp, 45% Organic Cotton. This colour goes with everything, is very functional as well as gender-neutral for both baby and wearer. Choose your fabric then decide whether you want it all one colour (plain) or have a patterned square for added interest.
Refund Policy
Refund Policy
Change of Mind Exchanges and Returns
Kidstuff is happy to accept returns for change of mind within 14 days of your purchase. You may either exchange your item for another of the same value, or Store Credit will be issued for the purchase value. Your item must be unused and in the condition that you received it. Tags must still be attached and / or must be returned in it’s original, undamaged packaging and proof of purchase will be required.
To complete your return, we require a receipt or proof of purchase unless otherwise agreed. Clearance items are unable to be returned unless they are faulty.
All online purchase returns must be accompanied by your original order number, found on your order confirmation. You will be required to pay for return shipping.
Change of mind returns will result in a store credit issued to the value of your purchase. Alternatively you may exchange the returned item for another at the same value or put towards a larger purchase. If you exchange for an item of lesser value, the remainder will be issued as a credit note. Credit notes will be emailed to you and are valid for 90 days.
Please note that credits for change of mind returns do not include the cost of shipping. The cost of shipping is the sole responsibility of the purchaser, and the replacement item will be sent out only once the original item and payment for new shipping has been received. If you are returning goods to Kidstuff please ensure you use a tracked courier as we cannot accept any responsibility for items that don’t arrive.
Faulty Items
If you have purchased an item and it is faulty, Kidstuff reserves the right to repair the item if possible, or replace when necessary. If you have purchased faulty goods via our website please email us at info@kidstuff.net.nz and include a description of the fault and photos. We may need to contact our suppliers and ask for their recommendation. In the event that it is deemed the item is faulty, Kidstuff may provide a courier bag to you in order to return it to us (or to just discard of the item). We will then either repair or replace and get it back to you as quickly as possible.
If we are unable to repair or replace the item with a mutually agreeable solution, a refund will be given. Online orders will be refunded via PayPal if used or via bank transfer or securely via phone using your preferred credit card. These details will not be stored.